Responsible Gaming at xbji — Safe and Mindful Play
Don't let fun gaming turn into a problem — xbji is here to help you set the right limits and ensure safe gaming.
Our Commitment
xbji believes that online gaming should be a form of entertainment — not a source of financial stress or mental strain. We are committed to building a culture of responsible gaming. Our platform offers multiple protective tools to help you keep your gaming habits in check.
Responsible gaming means playing mindfully — knowing when to stop, sticking to a budget, and putting your mental wellbeing first. At xbji, we make sure every member can enjoy games in a safe environment.
Important Age Requirement
xbji strictly enforces the 21+ age requirement. Only those aged 21 or above may participate on our platform. Keeping minors away from gaming is our highest priority.
Age Policy
Support in Bengali
Minimum Deposit
Secure Platform
Our Protective Tools
Set Deposit Limits
You can set your own daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be exceeded, which helps you stay within your budget. Requests to increase a limit do not take effect immediately — there is a set waiting period.
Time-Out Break
If you feel you need a break, use the time-out feature to temporarily suspend your account for 24 hours to 30 days. You will not be able to log in until the break period ends, giving you a genuine rest.
Self-Exclusion
For long-term protection, choose self-exclusion — you can close your account from 6 months up to permanently. If you try to open a new account while self-exclusion is active, it will be rejected. Let the support team know and they will activate it immediately.
Gaming History Review
View your complete gaming history at any time from your account dashboard — how long you played, how much you deposited, and how much you withdrew. Analysing your own patterns makes it easier to make informed decisions.
24/7 Support in Bengali
If you ever feel gaming is getting out of control, our Bengali-speaking live chat support is active day and night. We are ready to help you without judgment — talk to us to set up self-exclusion or account limits.
Family Protection
If there are minors at home, keep your account password and login details secure. Use parental control software on your device to prevent anyone under 21 from accessing xbji or any other gaming site.
Recognise the Signs of Problem Gaming
The most important step in responsible gaming is staying aware of yourself. If you or someone you know shows the following signs, it is time to seek help:
This is not a sign of weakness
Asking for help takes courage. If any of the signs below apply to you, contact our live chat today or send us an email.
- You are spending more than your set budget and feeling regret afterwards.
- You feel an urge to bet more to recover your losses.
- You are hiding your gaming habits or lying to family or friends.
- You are prioritising gaming over work, studies, or family responsibilities.
- You feel restless, irritable, or mentally uncomfortable when you cannot play.
- You are taking loans or using family savings for gaming.
- You have tried to stop repeatedly but have not been able to.
Comparison of Protective Tools
| Tool | How it works | Time to take effect | Can it be cancelled? |
|---|---|---|---|
| Deposit Limit | Sets a maximum deposit amount per day / week / month | Immediate (when decreasing) | Yes, after a delay |
| Time-Out | Temporarily suspends the account for 24 hours to 30 days | Immediate | No, automatically resumes when the period ends |
| Self-Exclusion | Complete closure for 6 months or more | Immediate | No, not before the period ends |
| Reality Check | Reminds you of your gaming session duration after a set interval | After the setting is activated | Yes |
Contact support to activate a tool
To activate any of the protective tools above, submit a request via our 24/7 live chat or email [email protected]. Our team will assist you with complete confidentiality.
Practical Tips for Responsible Gaming
Set a budget
Before each session, decide how much you will spend. Think of this amount as the cost of entertainment — do not expect to get it back. Setting a deposit limit makes it much easier to stick to your budget.
Set a time limit
Decide in advance how long you will play and set an alarm. Fatigue during long sessions weakens your judgement. Our reality check feature will remind you regularly.
Do not make decisions based on emotion
Avoid gaming when you are angry, frustrated, or under the influence of alcohol. Trying to "win back" losses often leads to even greater losses. Play with a clear mind.
Spend time on other activities
Sports, time with family, reading — keep variety in your life. If gaming becomes your only source of entertainment, the risk of dependency increases.
Gaming is never a source of income
Online gaming is a form of entertainment. Do not try to use it as a reliable source of income. Betting always carries the possibility of loss — always keep that in mind.
21+ Age Requirement Policy
xbji strictly protects minors from gaming. Age is verified at registration and identity documents may be requested in cases of doubt. Accounts belonging to those under 21 are closed immediately and any funds are returned.
If you believe a minor is using or attempting to use your account, notify our live chat immediately or email [email protected]. It is recommended to use parental control software to manage children's internet access at home.
Responsible Gaming FAQ
Play safely, enjoy mindfully
Join the responsible gaming environment at xbji. Check the FAQ if you have questions or speak directly with us via live chat.
Need help? We are here for you
Our Bengali-speaking support team is always ready for any questions or assistance regarding responsible gaming. Get an instant response via live chat.