xbji Privacy Policy

We collect various types of information from you while you use services on the xbji platform. The main purpose of this collection is to manage your account, process transactions, and provide you with the best possible service.

1.1 Registration and Identity Information

When you open an account at xbji, we collect the following information:

• Full name and date of birth
• Valid email address
• Mobile number (for bKash, Nagad, or Rocket verification)
• Bangladeshi National ID (NID) or passport number — applicable for KYC verification
• Current address

1.2 Financial Information

To process your deposits and withdrawals, we store information about your payment methods. This includes bKash, Nagad, Rocket, or bank transfer account numbers. We keep a full record of your financial transaction history, which is used for fraud prevention and account security.

1.3 Automatically Collected Information

When you visit xbji.cam, our servers automatically log certain information, such as:

• IP address and device identifier
• Browser type and operating system version
• Page visit time and duration
• Click patterns and navigation history within the site
• Cookie data (discussed in detail below)

xbji uses the information we collect only for the following legitimate purposes. We do not sell or transfer your information to any third party without your consent.

2.1 Service Operations

• Completing your account registration and verification
• Processing deposit and withdrawal transactions (minimum deposit ৳100, minimum withdrawal ৳800)
• Providing bonuses and promotional offers
• Managing VIP membership (Bronze, Silver, Gold, Platinum)
• Providing 24/7 Bengali live chat support

2.2 Security and Compliance

• Completing identity verification (KYC) and preventing fraud
• Complying with anti-money laundering (AML) policies
• Preventing access by minors (under 21)
• Monitoring and investigating suspicious activity

2.3 Service Improvement

• Personalising the platform according to user preferences
• Testing and launching new games and features
• Improving platform speed and stability
• Evaluating customer service quality

xbji handles your personal information with the utmost care. We share information with third parties only in the following limited circumstances:

3.1 Payment Processors

To process transactions through bKash, Nagad, Rocket, and bank transfer services, we need to share your payment information with these service providers. All such partners follow their own security standards and privacy policies.

3.2 Technology Partners

Game software providers such as Pragmatic Play, Spribe, JILI, PG Soft, and others may process gaming session data on their platforms. This data is primarily used to determine game outcomes and ensure fair play.

3.3 Legal Obligations

If a legal authority requests information through a valid order or court order, we are obliged to comply with applicable law. In such situations we always provide only the minimum necessary information.

The xbji.cam website uses cookies and similar technologies to run smoothly. Cookies are small text files stored on your device that improve your browsing experience.

4.1 Essential Cookies

These cookies are necessary for the core functions of the site. They maintain your login session, store security tokens, and remember your preferred language and settings. Blocking these cookies may prevent some site features from working properly.

4.2 Performance Cookies

These cookies help us understand which pages users visit most and where issues are occurring. This information is collected in fully anonymous form and is used only to improve site performance.

4.3 Cookie Control

You can manage cookies from your browser settings. Please note that blocking all cookies may prevent some important features of the xbji platform from working properly.

The security of your information is our highest priority. xbji uses industry-standard security technologies and practices to keep your personal data safe.

5.1 Encryption Technology

All data transmissions are secured with 256-bit SSL (Secure Socket Layer) encryption. When you see "https://" and the padlock icon in your browser's address bar, your connection is secure.

5.2 Data Storage

Your information is stored on encrypted servers accessible only to authorised staff. Our servers undergo regular security audits.

5.3 Access Control

Only xbji staff whose work requires it can access your information. All staff are bound by strict confidentiality agreements.

xbji retains your information only for as long as necessary or as required to meet legal obligations.

• Active account: Information is retained for the duration your account remains active.
• Closed account: Financial transaction records may be retained for a minimum of five years after account closure under AML policy requirements.
• KYC documents: Identity verification documents are retained until legal compliance requirements are fulfilled.
• Cookie data: Session cookies are deleted as soon as the browser is closed; persistent cookies last a maximum of one year.

As a user of xbji, you have certain important rights over your own personal information:

7.1 Right to Access

You may request from us at any time to know what information we hold about you. After receiving your request, we will provide that information to you within a reasonable time.

7.2 Right to Correction

If any of your information is incorrect or out of date, you can contact us to have it corrected. Keeping your information accurate is also important for the security of your account.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. Please note that for legal compliance reasons, we may be obligated to retain some information for a specified period.

7.4 Right to Object to Processing

You may object to the use of your information for specific purposes (such as marketing communications). After receiving your objection, we will stop using your information for that particular purpose.

To exercise any of the above rights, please contact our support team: [email protected]

xbji strictly does not make its services available to anyone under the age of 21. Protecting minors is an important responsibility for us.

• We verify age at registration and accounts for those under 21 are not permitted.
• We do not knowingly collect information from any minor.
• If we learn that a minor has opened an account, we will immediately close that account and delete all associated information.
• If a parent or guardian suspects their child is using this platform, please contact [email protected] without delay.

xbji may update this privacy policy from time to time. The policy may be revised due to service improvements, new legal requirements, or technological changes.

If any significant changes are made, we will:

• Publish the updated date on this page.
• Notify you of the changes at your registered email address.
• Display a brief notification when you log in to the platform.

If you continue using the platform after a change, it will be understood that you have accepted the new policy. It is always good practice to read through the policy once after any update.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Active 24/7 in Bengali — find the chat option on any page of xbji.cam

We always take your concerns seriously and do our best to resolve them as quickly as possible. Protecting your privacy is our responsibility and we are committed to fulfilling it.